Dear Guests,

We are delighted to welcome you to the Tihany Yacht Club! In the following document, we have compiled some useful tips and information to help ensure that your stay with us is as pleasant as possible.

Our reception desk is open from 8 a.m. to 8 p.m. For inquiries at other times, we can be reached by telephone or email.

Reception desk:+36 70 426 6949, hotel@tyc.hu

Wifi: Tihany Yacht Club
Password: Tihany0018

Company data

Peninsula Resort Zrt. 8237 Tihany, Rév utca 7.
1037 Budapest, Seregély u.3-5
Tax number:26149428-2-41

Address: 8237 Tihany, Rév utca 7.

Activities

There are hiking trails in and around Tihany, and our reception staff can provide you with walking sticks (adult and child sizes are available).

The reception staff can also help you with boat and sailboat rentals.

A kayak and SUP rental shop is located right next to the hotel.

For additional activities, see the brochures and pamphlets at the reception and in the lobby, while our reception staff is at your disposal for any additional information.

Air conditioning

Your room and communal areas are equipped with individually controlled air conditioning units. If you have any questions about the use of these units, please speak with the reception staff. A remote control for the air conditioning unit is provided in each room. If the remote control is not there, please notify a staff member as soon as possible.

Arrival

You may check in to our hotel between 2 p.m. and 8 p.m. at the reception desk. In the case of late arrivals, please notify the staff at least 24 hours in advance.

Baggage room

To assist with early arrivals or late departures, you may store your luggage in a safe place with us while you wait for your room to be available, or if you are going to the beach before your departure. Please ask at the reception desk for more details.

Camera system

For the security of our guests, there is camera surveillance in the hotel’s common areas, parking lot and street front. Please consult our Data Protection Policy for more information on the operation of the cameras.

Check in

You may check in to our hotel between 2 p.m. and 8 p.m. at the reception desk. In the case of late arrivals, please notify the staff at least 24 hours in advance.

Check out

Please vacate your room by 10 a.m. on your departure date. If you would like to occupy your room longer, this may be arranged (for a fee, and depending on availability) between 10 a.m. and 2 p.m. Guests who are still occupying their room after 2 p.m. will be charged for an additional night. For more information, speak with the reception desk staff.

Children and babies

The restaurant offers a highchair and the option to warm baby food.

Complaints

If you are not completely satisfied with any of our services, please immediately report the issue to the relevant staff, their supervisor or the reception desk.

Copying/Printing/Scanning

Copying, printing and scanning services are available for a fee at the reception desk. Please ask the reception staff for assistance.

Cots

In certain rooms, a cot can be rented for an additional charge. For more information, please speak with our reception desk staff.

COVID-19 measures

We at the Tihany Yacht Club take the health and safety of our guests seriously, especially during the pandemic. In order to ensure an optimal stay for you with us, we take the following measures:

  • frequent disinfection and cleaning of common areas
  • regular airing of rooms and common areas
  • regular maintenance of A/C filters
  • hand sanitizer available in 3 locations in the hotel
  • free disposable masks provided at the reception desk
  • pens and room cards provided to guests are regularly disinfected.

If you feel unwell, please immediately notify the reception desk and do not leave your room until medical assistance has arrived.

Emergency phone numbers:

112 – General emergency assistance

104 – Ambulance

Crib 

To request a crib, please speak with the reception staff. A fee is applicable.

Cuisine – Füge Restaurant 

Our restaurant offers all meals as well as à la carte options; however, please note our opening and closing hours.

Breakfast: 8 a.m. to 10 p.m.

Lunch: noon to 3 p.m.

Dinner: 6 p.m. to 10 p.m.

Cleaning

Rooms are cleaned daily. Our staff clean the rooms between 8 a.m. and 4.30 p.m. To request room cleaning, please use the sign hanging on the door knob, and turn it to the “Please make up my room” side. If you would prefer not to be disturbed, please turn the sign to the “Please do not disturb” side. You will find the door hanger sign in your room, hanging on a coat hook.
If the room furniture, carpets, upholstery or curtains are soiled to a degree that cannot be removed by ordinary cleaning, we will charge an additional cleaning fee.

Departures

Please vacate your room by 10 a.m. on your departure date. If you would like to occupy your room longer, this may be arranged (for a fee, and depending on availability) between 10 a.m. and 2 p.m. Guests who are still occupying their room after 2 p.m. will be charged for an additional night. For more information, speak with the reception desk staff.

Dockage for guest boats:

Guest boats may also dock at our marina, but only at pre-arranged times. Please contact the Marina Manager for an appointment. Further rules applicable to the use of the marina can be found in the Tihany Yacht Club’s 2020/2021 Marina Rules.

Dogs and other pets:

We are happy to welcome guests accompanied by their small-sized pets. Please inform us in advance if you are bringing a pet, which is subject to an additional fee. For information on current rates, please speak with our reception staff or consult our price list and our house rules regarding pets.

You may walk your pet around the Tihany Yacht Club marina, however, we ask that you do not bathe your pet at the marina. The Hotel Club Tihany beach does not accept dogs, however, there is a beach in Tihany that is especially adapted for dogs, at the Belső Lake.

Emergency exits:

Please take the time to check the floor plan posted on the back of your room door, which shows the nearest emergency exits on your storey.

Fire prevention:

To reduce the risk of fire, the use of personal electric heating appliances (e.g. coffee-makers, immersion water heaters, irons, etc.) in hotel rooms is not permitted. The building is equipped with fire alarms and fire extinguishers, and there are smoke detectors in the rooms. In case of fire, a fire siren will sound. If you hear the fire siren, we ask that you leave the building in accordance with the evacuation map posted in your room. In the event of a false alarm, we will notify our guests accordingly. Please always turn off all electric devices when leaving the premises.

Fishing

Fishing is not permitted at the marina, except for the specially designated area. For any questions regarding fishing, please speak with the reception desk staff.

Free help lines:

Ambulance – 104

Police – 107

Fire brigade – 105

General emergency assistance – 112

Full board:

All of our room rates include breakfast.  For evening and midday meals, please make your order in advance. Our reception staff can provide you with more information on current rates for meals, depending on age groups.

Füge Restaurant

Our restaurant offers all meals as well as à la carte options; however, please note our opening and closing hours.

Breakfast: 8 a.m. to 10 p.m.

Lunch: noon to 3 p.m.

Dinner: 6 p.m. to 10 p.m.

Tihany Yacht Club - Füge étterem Tihany

Half board:

All of our room rates include breakfast.  For evening and midday meals, please make your order in advance. Our reception staff can provide you with more information on current rates for meals, depending on age groups.

Hotel telephone numbers:

Marina:

Marina Manager: Miklós Ekker: +36 70 626 3626
Harbourmaster: +36 70 661 7634

Reception:

Front Desk Manager: Kamilla Dávid: +36 70 626 3664
Reception: +36 70 426 6949

Security (24/7): +36 70 626 3534

Included meals:

All of our room rates include breakfast.  For evening and midday meals, please make your order in advance. Our reception staff can provide you with more information on current rates for meals, depending on age groups.

Internet connection:

We offer wireless internet connection in the common areas and rooms of the hotel.

WIFI

Wifi: Tihany Yacht Club
Password: Tihany0018

Infant bed:

Infant beds are available (a fee applies). To request one, please speak with the reception staff.

Invoices:

To speed up the check-out process, we ask that you please inform us at check-in of any invoicing requests (what name the invoice should be made out to, how you will be paying, etc.) We accept all modes of payment for your stay. Our reception staff can provide you with detailed information about the exact cost of your stay, and can print out a draft invoice as well as an itemised list of the cost of drinks and meals consumed.

Key cards:

Your key card opens the following locks:

  • the door to your room;
  • the vehicle gate at the main entrance;
  • the main entrance gate for pedestrians; and
  • the gate to the Club Tihany beach.

We ask that you please take your key card with you whenever you leave your room. Our staff may ask you at any time, anywhere on the hotel premises, to present your key card and key card holder to verify that you are an authorised guest of the hotel.

If you experience any issues with the lock or key card, and are unable to open your room using the key card, please speak with our staff at the reception desk.

Leaving:

Please vacate your room by 10 a.m. on your departure date. If you would like to occupy your room longer, this may be arranged (for a fee, and depending on availability) between 10 a.m. and 2 p.m. Guests who are still occupying their room after 2 p.m. will be charged for an additional night. For more information, speak with the reception desk staff.

Lost and found:

Any misplaced items that we find in hotel rooms or anywhere on our premises will be kept for a period of three months, during which time we can return your belongings to you by post, after you have paid us the postage costs in advance.  If you provide your phone number on your check-in sheet, we will be able to reach you by telephone if you leave anything behind in your room.

Marina:

The marina is a charming spot, perfect for a pleasant stroll or for fishing in the designated area. For information in connection with docking your boat, please speak with the manager of the marina or check our website.

The marina cannot be used for bathing or for washing pets. However, our hotel guests have free access to the nearby beach at Club Tihany. The nearest beach that accepts dogs is at the Belső Lake in Tihany.

Meals:

All of our room rates include breakfast.  For evening and midday meals, please make your order in advance. Our reception staff can provide you with more information on current rates for meals, depending on age groups.

Modes of payment

You may pay in cash (HUF or EUR), with forint exchange rates calculated on the current daily mid-market rate of the National Bank of Hungary, or by credit card (we take the following cards: Master Card, Master Card Electronic, Maestro, Visa and American Express) as well as OTP, MKB and K&H SZÉP cards.

Parking:

The designated parking spaces near the main entrance of the hotel are reserved for hotel guests and can be used free of charge. However, spaces are limited and must be reserved.

Public transit:

Scheduled buses serve the town of Tihany, and leave from the bus stop located directly across from the Club Tihany entrance. The “Dottó” sightseeing train departs every 15 to 20 minutes and takes visitors on a tour of the local sights. The nearest station is at the market next to the ferry.

Current timetables are available at the reception desk.

Restaurant reservations:

To reserve a table at the Füge Restaurant, speak with a member of our staff or call +36 70 742 9224. Our chef awaits you with a variety of freshly-prepared daily specials!

Smoking:

All of our rooms are non-smoking. On the hotel premises, smoking is only permitted in designated areas, at least 5 meters away from entrance doors.

Taxi:

Our reception staff are happy to assist you in finding a reliable taxi service.

Technical problems:

If there are any technical problems with your room, please contact the reception desk so that our staff can remedy the issue as soon as possible.

Transportation:

Scheduled buses serve the town of Tihany, and leave from the bus stop located directly across from the Club Tihany entrance. The “Dottó” sightseeing train departs every 15 to 20 minutes and takes visitors on a tour of the local sights. The nearest station is at the market next to the ferry.

Valuables:

The hotel management will only take responsibility for items placed in room safes. Brief instructions for the use of room safes can be found in your room, or ask the reception staff for assistance.

Visitors:

If you have visitors during your stay at our hotel, we ask that you receive them in the common areas of the hotel. Visitors must register at the reception desk before going to your room, and may not stay in your room after 8 p.m. Failure to comply with this requirement will result in a charge for night’s stay in accordance with our current rates.

Enjoy your stay!

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